When can I expect my parcel?

I post every Monday & Friday; all parcels go out via recorded mail.

Do you post overseas?

Yes, but the postal costs are more expensive if you live outside of the UK. See Posting and Returns section of the website for more information

Do I need to be there when it my parcel arrives?

Someone does need to be at your given address to sign for the delivery. If you’re not in you just have to follow the instructions on the ‘you were out’ delivery slip.

What sizes do you do?

I do most items from a size 10– 24. Please read the details on the item you are interested in to see if your size is in stock.

Can I cancel my order?

As long as you send me an email the night before your order is due to be posted (postal days are Monday & Friday mornings GMT) I can usually cancel your order.

My order is wrong, what should I do?

I am only human & I do try very hard to get all orders right but if I have made a mistake please get in touch with me so I can sort it out.

Do I have to pay overseas taxes?

If you are due to pay taxes then yes, this is payable at your end

Do you deliver to my country?

As long as I can get a tracked postal service then I will post anywhere. I am not responsible for any extra charges.

Can I collect from you personally?

Sorry that isn’t possible.

What is your Xmas returns policy?

Unwanted Xmas presents must be returned by6th January.

Can I exchange/return swimwear?

In the interests of hygiene I do not exchange or refund swimwear.

How do I return an item?

Please contact me so I can give you the returning address. A recorded delivery service must be used as any lost post will be at your expense. Clearly neither of us wants this to happen.